Crisis CleanersCrisis Cleaners

Top House Cleaning Service Questions To Ask

What to Ask Your House Cleaning Service Providers

Hiring a reliable house cleaning service providing company to give your house a cleaning make-over can be a tough decision to make. Rising competition in the service industry has resulted in a variety of options one can take days to choose from. Asking a potential house cleaning service questions before starting service is ideal. The various price ranges of services offered also makes it all the more cumbersome to arrive at one house cleaning service providing company for your home. It is essential that you have a good idea of not just the packages that are being offered by the various house cleaning service providers available in the market. It is also imperative that you have a good background check on the company itself. Such as its reputation and various other pointers listed below:

Introduction – House Cleaning Service Questions

Make sure that you introduce yourself thoroughly to your house cleaning service providing company. As well as the cleaner assigned to your house. Be very clear about what you expect to achieve out of this house cleaning service. Let them know beforehand that you have employed their services to take the extra load off your shoulders, enjoy some quality time with your family or whatever the reasons may be.

Prescreening of Employees

A very significant question that you need to ask the house cleaning service providing company is how they prescreen and hire their employees. It is important that you are comfortable and feel fully secure about the type of people they hire. This is because these are exactly those people who will be coming into your house to perform the services. You need to know whether all criminal records and references are thoroughly checked for or not. Ask for proof if you wish to. You have all the right!


It is a good idea to ask the house cleaning service providing company about the cleaning products they use. Some may be too strong for your home. You will be able to customize your packages accordingly and take a look at better options available in the market if the company does not have to offer what you are looking to avail. Make sure you ask the house cleaning service providing company what their strengths would be if you were to ask their customers the same.


Another good idea would be to research about any weaknesses that you think your house cleaning service providing company may have. Ask people around who have been using their service for a long time to comment on this. Take notes and make sure you ask your house cleaning service providers about these weaknesses by rephrasing them so as to avoid making it too obvious.


You will need to know what will happen in case one of the employees of the house cleaning service providing company breaks or any valuables in your house. An uninsured company will definitely have lower rates than an insured company but, it is always better to go for an insured company so that you valuables are not at stake!

Packages Offered

Ask the house cleaning service providing company in question about the different types of packages that they have to offer. You might need to mix and match some services are per your needs so make sure you ask them if they allow you to customize the services being offered.

Rates and Discounts

These service providing companies often have fixed rates that they offer customers. However, they also may have discounted coupons or membership cards. Or other offers for customers that they might not inform you about when you simply inquire about their services. Therefore, it is suggested to ask them. Some like, Crisis Cleaners, offer deals for customer referrals.

Set Objectives

Both you and your house cleaner should be on the same page regarding what you want to achieve out of the services being rendered. This will ensure any misunderstanding is avoided and you will get exactly what you want to get done around the house.

Next Steps

Now that you are armed with all these questions to ask your house cleaning service providing company, you will make a rightful and informed decision about which company’s services to hire. Happy house cleaning!


Please follow and like us:
About bbarnhart

No Comments

Leave a Comment


Free Quotes

Receive a complimentary price quote for cleaning services that will fit your needs and your budget

Customer service is #1

We here at Crisis Cleaners believe that keeping our customers happy is our #1 job. We will do what we can to help you with your cleaning needs. We work with customers to get you scheduled when you need us there and always come through. We are proudly a leading Gaithersburg cleaning services company. Our employees have been with us on average over 5 years so you will see the same smiling faces over and over.

Monday - Friday

Our offices are open Monday through Friday. Most of our jobs are from 7-5 during the day. We do have some availability for early evening hours and weekends. Call us to see how we can help you.

Find Us On Facebook

This message is only visible to admins.

Problem displaying Facebook posts.
Click to show error

Error: An access token is required to request this resource.
Type: OAuthException
Solution: See here for how to solve this error

Link to Customer Portal
To view schedule, pay online or request service.

Call Now Button